Job Description

We are now hiring for an Intake Coordinator part-time position.

• This is a 100% Remote position
• Compensation: $20 per hour
• Part-time hours varying from 5-20 hours per week
• Flexible schedule
• Benefits: 40 hours of Sick Time per year, with the ability to carryover to the following year for a total accrual of 10 days/80 hours
• Start Date: As Soon as Possible 

Application Process: Please send your resume, cover letter, and three professional references to staffsupport@beseentherapy.com.

Key Responsibilities

• Conducts phone screenings with new or returning clients to gather necessary demographic information, insurance information, and intake forms, and uploads information into EMR/EHR system
• Verify insurance benefits for new clients
• Schedules/maintains appointments for patients and therapists
• Coordinate with biller on insurance/billing issues
• De-escalate clients during crisis periods
• Ability to demonstrate respect for cultural and lifestyle diversities of clients and staff
• Crisis intervention services, including contacting Psychiatric Emergency Teams (PET) and reporting child abuse and/or dependent/adult abuse
• Knowledge of HIPAA and current legal standards pertaining to professional practice, reporting requirements, professional boundaries, and related issues
• In depth knowledge of the philosophy and approach to treating mental illness and behavioral health
• Participation at weekly treatment team meetings and supervision
• Contributes to team effort by accomplishing additional requested tasks and projects as needed
• Cross-train and provide coverage for Back Office Administrative Assistant in following tasks
  • Create and implement audits for biopsychosocial, progress notes, and treatment plans
  • Create audits and maintain copies of current state licenses, malpractice coverage, and any other required credentialing documents for all providers
  • Manage office calendar, including scheduling meetings and recording employee time off requests
  • Communicate office updates to employees, including updated policies
  • Update Training Manual and Reference Guide
  • Update Company Website and Social Media
  • Coordinate Team Bonding Events

Skills & Experience

Education and/or Experience:

• B.A. in Psychology or related field, or Associate MFT, ACSW, or APCC. License must be valid.
• Experience and/or training preferred in the behavioral healthcare field for Mental Health and Trauma.
• Strong organizational skills
• Attention to detail and accuracy
• Proficient in Microsoft Office and Google Applications

Job Knowledge, Core Competencies, and Expectation:

• Able to multitask, prioritize, and manage time efficiently
• Self-motivated and self-directed; able to work without supervision
• Excellent verbal and written communication skills
• Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, and Excel); working knowledge of Google Workspace a plus
• Working knowledge of HIPAA standards and adherence to mental health and business laws and ethics
• Ability to de-escalate clients if needed
• Willingness to cross-train and cover other Back Office roles as needed